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Help & Support

Connections

For feedback or enquiries about a future or current gas connection
(e.g. application, project status, appointment time, meter turn-on).

Billing & Charges

For feedback or enquiries on your meter, gas consumption, tariffs or fees and charges.

Dial before you Dig

Dial 1100 – Before you dig
  • Enquiries should be directed to 1100 at least two working days prior to excavation
  • Service Operators are available between 8:00 AM and 5:00 PM (AEST), Monday to Friday

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